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Monday, July 28, 2025

In-Depth Insights, Analysis, and Commentary on the Adoption Trends of Agentic AI in Enterprises

— A Professional Interpretation of KPMG’s “2025 Q2 AI Pulse” Report

KPMG’s newly released 2025 Q2 AI Pulse Report signals a pivotal inflection point in the enterprise adoption of Agentic AI. According to the report, 68% of large enterprises (with over 1,000 employees) have implemented agent-based AI in their operations, while 33% of all surveyed companies have adopted the technology. This trend illustrates a strategic shift from experimental exploration to operational deployment of generative AI, positioning intelligent agents as core enablers of operational efficiency and revenue growth.

Core Propositions and Key Trends

1. Accelerated Commercialization: From Pilots to Production-Grade Deployments

With 68% of large enterprises and 33% of all companies having deployed Agentic AI, it is evident that intelligent agents are transitioning from proof-of-concept trials to being deeply embedded in core business functions. No longer peripheral tools, agents are now integral to automation, customer interaction, operations, and analytics—serving as “intelligent engines” driving responsiveness and efficiency. This shift from “usable” to “in-use” marks the deepening of enterprise digital transformation.

2. Efficiency and Revenue as Dual Drivers: The Business Value of AI Agents

The report highlights that 46% of companies prioritize “efficiency gains and revenue growth” as primary objectives for adopting AI agents. This reflects the intense need to both reduce costs and drive new value amid complex market dynamics. Intelligent agents automate repetitive, rule-based tasks, freeing human capital for creative and strategic roles. Simultaneously, they deliver actionable insights, enhance decision-making, and enable personalized services—unlocking new revenue streams. The focus on tangible business outcomes is the primary accelerator of enterprise-wide adoption.

3. Digital Culture and Organizational Evolution: A New Human-Machine Paradigm

The deployment of Agentic AI extends beyond technology—it fundamentally reshapes organizational structures, data flows, access control, and employee roles. Nearly 90% of executives surveyed anticipate a transformation of performance metrics, and 87% recognize the need for upskilling. This underscores a growing consensus that human-AI collaboration will be the new norm. Enterprises must foster a digital culture centered on “co-work between humans and agents,” supported by initiatives such as prompt engineering training and sandbox-based agent simulations, to enable synergistic productivity rather than substitution.

Product and Use Case Insights: Lessons from HaxiTAG

As an enterprise GenAI solution provider, HaxiTAG has operationalized Agentic AI across industries, offering concrete examples of how agents act not just as tools, but as workflow re-shapers and decision assistants.

  • EiKM – Enterprise Intelligent Knowledge Management
    EiKM leverages agents to automate knowledge curation and enable multi-role QA assistants, advancing traditional KM from “information automation” to “cognitive collaboration.” Through multimodal semantic parsing, contextual routing engines, and the AICMS middleware, agents are seamlessly integrated into enterprise systems—enhancing customer service responsiveness and internal learning outcomes.

  • ESGtank – ESG Intelligent Strategy System
    While technical documentation is limited, ESGtank embeds policy-responsive agents that assist with real-time adaptation to regulatory changes and ESG disclosure recommendations. This reflects the potential of Agentic AI in complex compliance and strategy domains, facilitating closed-loop ESG management, reducing risk, and enhancing corporate reputation.

  • Yueli Knowledge Computation Engine
    This engine automates end-to-end workflows from data ingestion to insight delivery. With advanced multimodal comprehension, the Yueli-KGM module, and a multi-model coordination framework, it enables intelligent orchestration of data flows via tasklets and visual pipelines. In finance and government domains, it empowers knowledge distillation and decision support from massive datasets.

Collectively, these cases underscore that agents are evolving into autonomous, context-aware actors that drive enterprise intelligence from data-driven processes to knowledge-centered systems.

Strategic Commentary and Recommendations

To harness Agentic AI as a sustainable competitive advantage, enterprises must align across four dimensions:

  • Embedded Deployment
    Agents must be fully integrated into core business processes rather than isolated in sandbox environments. Only through end-to-end automation can their transformative potential be realized.

  • Explainability, Security, and Alignment with Governance
    As agents assume greater decision-making authority, transparency, logic traceability, data security, and permission control are essential. A robust AI governance framework must ensure compliance with ethics, laws, and internal policies.

  • Human-Agent Collaborative Culture
    Agents should empower, not replace. Enterprises must invest in training and change management to cultivate a workforce capable of co-creating with AI, thus fostering a virtuous cycle of learning and innovation.

  • From ROI to Organizational Intelligence Maturity
    Traditional ROI metrics fail to capture the long-term strategic value of Agentic AI. A multidimensional maturity framework—spanning efficiency, innovation, risk control, employee engagement, and market positioning—should be adopted.

KPMG’s report provides a realistic blueprint for Agentic AI deployment, highlighting the shift from simple tools to autonomous collaborators, and from local process optimization to enterprise-wide synergy.

Conclusion

Driven by generative AI and intelligent agents, the next-generation enterprise will exhibit unprecedented capabilities in real-time coordination and adaptive intelligence. Forward-looking organizations must proactively establish agent-compatible processes, align business and governance models, and embrace human-AI synergy. This is not merely a response to disruption—but a foundational strategy to build lasting, future-ready competitiveness.

To build enterprise-grade AI agent systems and enable knowledge-driven workflow automation, HaxiTAG offers comprehensive solutions such as EiKM, ESGtank, Yueli Engine, and HaxiTAG BotFactory for scalable deployment and intelligent transformation.

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